On the 30th June 2014 changes will become affective to the Flexible Working Regulations which means that all employees who have completed more than 26 weeks’ continuous service will be legally entitled to request flexible working and employers will be required to consider all...
Despite the constant messages we all receive via the internet that email is dead, recent studies have shown that it is in fact very much alive and should be a large part of your businesses marketing strategy. Email marketing has in fact been ranked as...
If you’re a SurCo client or indeed a client of a client then you have no need to be concerned about the Heartbleed bug because we had already updated our OpenSSL software and secured it with a patched version just minutes after it had...
Latest CRM Enhancements helping to streamline your sales process and enhance company productivity. At SurCo Customer feedback is very important to us. We have listened to your requirements and made some Enhancements to make SurCo CRM is even more powerful, improving your user experience helping you...
An API or Application Programming Interface as it’s known, is an incredible bit of software which has liberated the programming world and enables us to specify how applications and programs should interact with each other. In the basic sense, an API is what allows you...
Customer experience management or CEM should be at the top of any eCommerce agenda as we progress through 2014. Creating a seamless service for your customers from your front-end to the back-end is now the basic standard in order to remain ahead of the...
Having recently joined the team, we asked Vicky Galdeano to give us her inside perspective on why she believes every company should have a CRM and why the SurCo Customer Relationship Management system is worth investing in. Here's our insiders perspective of SurCo CRM: In my...
The team at SurCo feels more like a family because we like to promote from within and take people on who who have a high level of skill in their area and a love of what they do (it helps that they’re easy to...
We get asked the question “how is your CRM better than others?” and our response is...
Google’s new algorithm named Hummingbird was released on October 3rd and is set to rival Apple's voice search Siri. Obviously Google has released updates over the past couple of years including Panda and Penguin but not since 2001 have they introduced a totally new algorithm....